(4.3 / 5)1152+ Ratings

FiltersFast Reviews

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Overall Rating

4.3
9 Reviews
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About FiltersFast

FiltersFast.com is a one-stop shop for all home filtration needs. The company offers a wide range of products including refrigerator water filters, air furnace filters, pool spa filters, and humidifier wicks. They also provide replacement filters for vacuum and auto filters. The company is known for its easy ordering process, quick shipping, and useful consumer education materials. They carry thousands of products and offer a huge selection of brands including GE, Whirlpool, LG, Samsung, Frigidaire, Kenmore, and many more. They also offer 365-day returns and have received over 55,000 5-star reviews. In addition to their wide range of products, they also offer support for their customers, providing help with product selection and troubleshooting. They even offer a feature for auto delivery of filters.

FiltersFast Pros & Cons

Pros:

  • High Trust Rating: FiltersFast.com has a high trust rating, indicating it is likely not a scam but a legit and reliable site.
  • Positive Reviews: The site has received positive reviews, although the overall customer satisfaction is mixed.
  • SSL Certificate: A valid SSL certificate is used, ensuring secure communication between the user's computer and the website.
  • Long-Term Domain Registration: The domain name has been registered for more than one year, suggesting a commitment to the business.
  • Customer Service: Some customers have reported good experiences with customer service, although there are also complaints about poor service.
  • Variety of Products: The website offers a wide range of filters and replacement parts for various appliances.

Cons:

  • Mixed Customer Satisfaction: The overall customer satisfaction is mixed, with some customers reporting positive experiences while others are dissatisfied.
  • Shipping Issues: There have been complaints about delayed shipping and issues with receiving the correct items.
  • Customer Service Problems: Some customers have reported poor customer service, including rude representatives and unhelpful responses.
  • Quality Issues: There have been reports of receiving damaged or poor-quality filters, leading to additional costs for repairs.
  • Unfulfilled Promises: Some customers have experienced issues with the website's claims about in-stock items and shipping times.

Summary: FiltersFast.com has both positive and negative aspects. While it has a high trust rating and offers a variety of products, customer satisfaction is mixed due to issues with shipping, customer service, and product quality.

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FiltersFast Customer Reviews (9)

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Andreas Frei
Andreas Frei
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Sep 17, 2023
Gabriel Godfrey
Gabriel Godfrey
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Sep 17, 2023
Roy Ogden
Roy Ogden
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Sep 16, 2023
Hafliði Pálsson
Hafliði Pálsson
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Sep 16, 2023
Anders Mogensen
Anders Mogensen
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Sep 14, 2023
Hayden Bryan
Hayden Bryan
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Sep 13, 2023
Jason Tibbitts
Jason Tibbitts
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Sep 13, 2023
Victoria Howells
Victoria Howells
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Sep 12, 2023
Anthony Kent
Anthony Kent
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Sep 12, 2023

FiltersFast Customer’s Q&A

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FiltersFast Features and Benefits

Key Features and Benefits of FiltersFast.com:

  1. Wide Product Range:

    • Offers a variety of filtration products including furnace air filters, refrigerator water filters, under-sink water filters, inline water filters, and reverse osmosis water filters.
  2. Quality Assurance:

    • Provides OEM (Original Equipment Manufacturer) products and stands behind them with a satisfaction guarantee.
  3. Competitive Pricing:

    • Offers a lowest price guarantee and matches competitor pricing if the same filter is found cheaper elsewhere.
  4. Convenience:

    • Provides free shipping on U.S. orders over $99 when shipping to the lower 48 states.
  5. Customer Support:

    • Offers excellent support and customer service, including a process for removing customers from email lists and messages upon request.
  6. Accreditation and Awards:

    • An accredited member of the Better Business Bureau since 2006 and has received awards such as Bizrate’s 2009 Circle of Excellence Award and Top Place to Work in Charlotte by The Charlotte Observer.

FiltersFast Pricing

Filters Fast offers various air and water filters at competitive prices. Here are some specific examples:

  • Furnace & AC Air Filter (MERV 8): $62.95 (save 21%).
  • Furnace Air Filter Replacement: $82.95 (save 17%).
  • Water Filter (PH21100): $31.95 (save 50%).

For the most up-to-date pricing, it is recommended to visit their website directly.

About filtersfast.com Payment Method?

On filtersfast.com, to update the payment method for the Home Filter Club subscription, one needs to log in to their account and navigate to the Payment Methods page. Here, a new payment method can be added by clicking on "Add Payment" and selecting the checkbox for "Default payment method". This will associate the new payment method with the subscriptions. The required information must be entered into the corresponding fields.

FiltersFast FAQs

FAQ

FiltersFast Alternatives

Based on the provided information, here are some alternatives to Filters Fast for water filtration systems:

  1. Aqua-Flo E50TFC-3SF Reverse Osmosis System: This system uses similar technology to the Kinetico K5 but is more economical and has lower replacement filter costs.

  2. Rainshow'r NC-7 Shower Filter: For shower filtration, the Rainshow'r NC-7 is a popular and durable option.

  3. Other Brands in the Market:

    • JM Equipment: Known for their water filtration systems.
    • Cleanair4life: Offers a range of water filtration solutions.
    • The DiscountFilterStore: Provides various types of water filters at discounted prices.
    • Florence Filter: Another competitor in the water filtration market.

These alternatives can provide similar or better quality water filtration at potentially lower costs. However, it's important to research each brand thoroughly to ensure they meet your specific needs and preferences.

FAQ

What is the contact information of FiltersFast.com?

The contact information for FiltersFast.com is as follows:

  • Phone: 866-438-3458
  • Email: support@filtersfast.com
  • Address: 5905 Stockbridge Rd, Monrore, NC 28110
  • Website: www.FiltersFast.com

Please note that the operating hours are Monday to Friday from 9 AM - 12:30 PM and 1:30 PM - 5:30 PM (EST). They are closed on Sundays and Saturdays. For any further inquiries, feel free to reach out to them directly.

FAQ

About filtersfast.com Prices and Cost?

The website filtersfast.com offers a variety of filters at different price points. For instance, the 1" MERV 13 Furnace & AC Air Filter by Filters Fast® - 6-Pack is priced at $82.95, down from a retail price of $99.99. The 4" MERV 13 Furnace & AC Air Filter by Filters Fast® - 3-Pack is available for $92.95, a saving of 23% from the retail price of $119.99. The site also offers the Filters Fast® FF21510 Replacement for Maytag UKF7003 for $25.95, a saving of 16% from the retail price of $30.99. In the clearance section, the Genuine Hoover AH10005 Type I HEPA Vacuum Bags 2 Pack is available for $9.95, a 50% saving from the retail price of $19.99. The Filters Fast® PHWF-810 Replacement for Aqua-Pure AP810 - 2-Pack is priced at $29.95, down from a retail price of $49.99. Please note that prices may vary and it's always a good idea to check the website for the most current pricing information.

FAQ

About filtersfast.com Popular Products and Services?

FiltersFast.com is a leading online filtration retailer. The store offers a wide range of products, including Brita water pitchers, reusable water bottles, refrigerator water filters, furnace air filters, air purifiers, water filtration systems, shower filters, replacement filters, pool and spa filters, and various home filters.

The website also features its own Filters Fast® brand of air and water filters. Some popular products from this line include the 1" MERV 13 Furnace & AC Air Filter, 4" MERV 13 Furnace & AC Air Filter, and the 2" MERV 13 Furnace & AC Air Filter. They also offer replacements for popular brands like Maytag, Whirlpool, Samsung, and GE.

In addition to filters, FiltersFast.com sells replacement appliance parts & accessories. One of the popular products in this category is the GE WB03X29315 Range Surface Burner Knob.

The company has earned an A+ rating from the Better Business Bureau and has a consumer rating of 4.46 out of 5 stars. It is headquartered in Charlotte, North Carolina.

FAQ

What is the price range of FiltersFast.com products?

The price range of products on FiltersFast.com varies depending on the type of product. For instance, Filters Fast® 1" MERV 13 Furnace & AC Air Filter is priced at $82.95, while the Filters Fast® FF21510 Replacement for Maytag UKF7003 is available for $25.95. Other products such as the Filters Fast® PH21220 Replacement for Whirlpool everydrop EDR8D1 - Filter8 can be purchased for as low as $19.95. Please note that these prices are subject to change and it's always best to check the website for the most current pricing.

FAQ

How long does it take to ship orders from FiltersFast.com?

Based on the available information, FiltersFast.com typically ships orders within 1 business day of placing the order. It's also noted that they have a 98% on-time shipping rate and resolve 99% of customer related issues in less than 2 business days. However, for the most accurate and up-to-date information, it's recommended to check the official FiltersFast.com website or contact their customer service directly.

FAQ

Does FiltersFast.com offer any discounts or promotions?

Yes, FiltersFast.com does offer various discounts and promotions. Here are some of them: - 10% Off sitewide for Emergency Responder & Military - $5 Off $50+ for the 1st Order with filtersfast email sign up - Free Shipping on orders $99+ - $20 Off $100+ & Free Shipping on $99+ - 15% off Sitewide for AAA Members + Free shipping on $99+ - 10% Off Orders for Military Members - $5 Off with Filtersfast email sign up - Clearance on Overstocks Filtration Items - Up to 10% Off Sitewide + Free Shipping for Members Please note that these offers are subject to change and it's recommended to check the website for the most current promotions.

FAQ

How do I create an account on filtersfast.com?

To create an account on filtersfast.com, follow these steps:

  1. Visit the website filtersfast.com.
  2. During the checkout process, there will be an option to create an account.
  3. If you have forgotten your password, enter the e-mail address associated with your FiltersFast.com account, then click Continue. A link will be sent to your email to create a new password.

Remember, this account will allow you to place orders, check on an order's status, and manage your subscriptions.

FAQ

filtersfast.com Return Policy?

FiltersFast.com is happy to accept returns on items within 30 days of the original ship date. To initiate a return, log into 'My Account', click 'Return', fill out the online form, receive a prepaid label and ship the item back. Once the return is received, a refund will be issued. However, FiltersFast.com will not issue any refunds on products that were damaged during installation or because of incorrect installation. Original shipping costs are not refunded. Returns and/or refunds on custom air filters are not accepted.

As for the shipping policy, FiltersFast offers free shipping on all orders in the contiguous United States. For other destinations, shipping rates are calculated during checkout and are based on the weight and shipping method of the order.

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